Contact US

Got a question about gear, an order, or what lure to throw at first light? We’re here to help.

How to Reach Us

Email: prestonfinn8367519@gmail.com
Phone/WhatsApp: +61 422 604 357

Support Hours

Monday–Friday: 9:00–17:00 (Sydney time, AEST/AEDT)
Weekend & public holidays: Email only
We aim to reply within 24 hours on business days.

What We Can Help With

Product advice
Order status & tracking
Exchanges, returns, and warranty support
Bulk/club orders and special requests

Send Us a Message (Copy & Paste)

Subject:
Order Number (if any):
Your Name:
Phone/WhatsApp (optional):
Best Time to Reach You (timezone):
Message:

Email the above to prestonfinn8367519@gmail.com and we’ll get back to you asap.

Tips for a Faster Reply

For orders: include your order number and the email used at checkout.
For gear advice: tell us your target species, water type (fresh/salt), and technique—we’ll recommend a dialed-in setup.

Returns & Warranty

If you’re writing about a return or warranty claim, please attach a photo/video of the issue and your proof of purchase. We’ll guide you step by step.

Business & Partnerships

Media, sponsorships, club partnerships, or wholesale: email prestonfinn8367519@gmail.com with the subject “Partnership Inquiry – Lunker Lane.”